Conducting Timely Investigations of Health Problems and Environmental Health Hazards in Fillmore County
Fillmore County Public Health (FCPH) in Minnesota used the rapid-cycle improvement method (Plan, Do, Check, Act [PDCA]/Plan, Do, Study, Act [PDSA]) to improve processes that will reduce response time, improve partnership collaborations, and reduce negative outcomes associated with public health issues and environmental health hazards. Collaboration among public health and local partnering agencies produced standard operating procedures and tracking procedures for public health issues and environmental health hazards. The new processes and tools developed were deployed, monitored, and adjusted to protect the well-being of the public and to reduce response time to hazards. FCPH used assessment tools within the Public Health Documentation System (PH-Doc), a real-time system with reporting features that can track both response time and efforts, to record cases and extract reports. This quality improvement (QI) project built agency capacity because all staff members are able to initiate these investigations and turn them over to appropriate staff within the department. This QI project served as a way to improve public health services while also assisting FCPH with completing measures associated with Public Health Accreditation Board (PHAB) Standard 2.1, which advances FCPH's accreditation efforts.
Pohlman, B. Public Health Quality Improvement Exchange. Conducting Timely Investigations of Health Problems and Environmental Health Hazards in Fillmore County. Thu, 12/17/2015 - 11:03. Available at http://phqix.org/content/conducting-timely-investigations-health-problems-and-environmental-health-hazards-fillmore. Accessed July 6, 2020.