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Improving Food Safety Knowledge for All
The Grand Traverse County Health Department (GTCHD) Quality Improvement (QI) team selected food safety training disparities among Chinese restaurant workers as an improvement project. Food safety training exam scores were disproportionately low among Chinese food service workers in Grand Traverse County. The goal of the project was to use QI techniques and tools to determine why such a learning disparity existed among Chinese food service workers and to develop an improvement theory to address the problem. The strategy involved assessing the needs of Chinese food service workers. A key component of the strategy involved including Chinese restaurant owners/managers/workers in the process to accurately identify the needs of the workers regarding food safety training. Once the needs assessment was done and potential root causes were identified, an improvement theory was developed to improve food safety knowledge.
Thorell, D. Public Health Quality Improvement Exchange. Improving Food Safety Knowledge for All. Fri, 11/16/2018 - 11:00. Available at https://phqix.org/content/improving-food-safety-knowledge-all. Accessed March 1, 2024.