Sexually transmitted disease counseling

Charting Software System Accuracy
SCHD
Completed
Impact Statement:
Charting errors increased in Scott County Health Department's (SCHD's) STD clinic when a new electronic database was introduced. Anticipating the transition to the new database, the STD team implemented a QI effort to identify and correct problems with the charting process before they...
Using Texting to Improve STD Follow-Up with Clients
Gallatin City-County Health Department
Completed
Impact Statement:
Communicable disease (CD) follow-up: Staff let their fingers do the walking using social media to significantly improve the timeliness and effectiveness of client contact and case completion procedures for CD clients.
Expanding Sexually Transmitted Disease No-Reply Text Messaging Services Using Quality Improvement Processes
DOH-Seminole
Completed
Impact Statement:
The Specialty Care clinic at the Florida Department of Health in Seminole County sought to notify clients more quickly of the results from their tests at the sexually transmitted disease clinic. A QI project led to implementation of a confidential no-reply text messaging system which resulted in...
The Sexually Transmitted Disease Client Survey Process: Standardizing the Process to Increase Survey Return and Client Input
Allegan County Health Department
Completed
Impact Statement:
The local health department improved how they got customer satisfaction information from clients at their sexually transmitted disease clinics, enabling them to use the feedback to increase client satisfaction, improve program efficiency and provide culturally-appropriate services.
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