Measure 3.2.2 A Establish and maintain communication procedures to provide information outside the health department

Using Quality Improvement to Increase Community Connections Through Digital Communications
Gwinnett, Newton, and Rockdale County Health Departments
Completed
Impact Statement:
The public health community has lagged in using digital communications to make its presence and services delivered known to the general public. Gwinnett, Newton, and Rockdale County Health Departments found that creating a better experience and better information for website visitors was better...
One Wheel, Many Drivers: An Organizational Approach to Improving Staff Knowledge and Internal Communications for the Austin/Travis County HHSD
Austin/Travis County Health and Human Services Department
Completed
Impact Statement:
An urban local health department found that 35% of mid-level staff did not know who to contact for questions about new department programs and services. This workforce development QI project led to development of a common resource packet that enabled staff to respond more quickly and effectively...
Subscribe to Measure 3.2.2 A Establish and maintain communication procedures to provide information outside the health department