Measure 12.3.3 A Communicate with the governing entity about assessing and improving the performance of the health department

Stratford Health Department
Completed
Impact Statement:
The Stratford Health Department’s aim was to ensure that at least 75% of faith-based organizations (FBOs) were licensed, so they could provide food during public events throughout the year and minimize the risk of food-borne illness. While working through their QI planning project, staff fixed a...
City of St. Louis Department of Health
Completed
Impact Statement:
In becoming ready for PHAB accreditation, the City of St. Louis Department of Health’s performance management team used quality planning to create, test, and install a performance management system. The process included a fishbone diagram of the barriers to a culture of quality, an affinity diagram...
Wood County Health Department
Completed
Impact Statement:
By improving processes in its WIC program, the Wood County Health Department has made WIC education more accessible to clients, increased client satisfaction, and freed up staff time to complete other work assignments.
Cabarrus Health Alliance
Completed
Impact Statement:
In order to improve client satisfaction and increase the efficiency of WIC visits, this medium size local health department used QI to improve their Open Access appointment system. They were able to reduce the time for a complete WIC visit by 25% and increase participant satisfaction to 96%.
Subscribe to Measure 12.3.3 A Communicate with the governing entity about assessing and improving the performance of the health department