Hi, I am currently working on a QI project to decrease patient wait times in one of our health departments. I have not personally done a timestudy before, and was wondering if anyone could provide some useful tips on how to approach doing this to get baseline and post-implementation data?
I was trying to be considerate of clinic staff by keeping this the least invasive as possible. Someone suggested using a colored index card to write down the times that the patient/chart reaches certain checkpoints. Does anyone have any experience with this that could provide advice?