Financial management
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Lincoln County Health Department Completed Impact Statement: Rural Wisconsin county improves the environmental health process for billing for water sampling, leading to more timely payment, less staff time, a standardized process, and a real time tracking process. |
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CGCDPH Completed Impact Statement: The Cerro Gordo County Department of Public Health (CGCDPH) used PDSA to improve its process for applying for grants and involving all staff in understanding the process. |
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TCHD Completed Impact Statement: Tazewell County Health Department (TCHD) followed a Kaizen QI process to decrease the time for completing the deposit and receipt process for fee revenue. The number of days from receipt to post decreased from 30 to 5, an 83% reduction. Additional improved outcomes resulted from the Kaizen process. |
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LCDHD Completed Impact Statement: Lake Cumberland District Health Department (LCDHD) in Kentucky receives grant funding for several program activities, and staff realized that it was not unusual for different divisions to apply for the same grant. A QI committee used QI tools to address this issue. New policies and procedures have... |
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DOH-Seminole Completed Impact Statement: The Florida Department of Health in Seminole County (DOH-Seminole) improved the timeliness of filing Client Service Records (CSRs), positively affecting customer service and access to care. |
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CPH In Progress Impact Statement: Columbus Public Health (CPH), a local health department in Ohio, was bogged down by a slow, costly process to administer vaccines to children at schools. By using PDSA and a Kaizen event approach, CPH increased the timeliness and efficiency to document the immunization services and decreased its... |
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Houston Health Department In Progress Impact Statement: Mobile food units (MFUs) in Houston, Texas, now experience a faster, more efficient inspection process thanks to a Kaizen event held by Houston Health Department. The average time to complete the physical inspection and administrative paperwork has decreased from 3 hours to 30 minutes. Moreover,... |
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Oneida County Public Health Department Completed Impact Statement: Budget literacy of health department staff is a key attribute necessary before decentralizing financial management and program oversight. After an assessment that determined that staff had knowledge gaps, an educational intervention was initiated to increase their financial management competency.... |
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Madison County Health Department Completed Impact Statement: Through several PDCA cycles, the Madison County Health Department was able to increase revenue from billable service fees in two program areas -- one by 13% and the other by 16%. The process improvements gradually will be applied to all direct service program areas, followed by other improvements... |
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ACHD Completed Impact Statement: The Allegan County Health Department used QI to increase of the percent of department programs that perform client satisfaction surveys from 33 to 81%. As a result valuable feedback from clients is enabling the department to provide services and programs that better meet the needs of its community. |
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Tacoma-Pierce County Health Department Completed Impact Statement: By implementing more accurate Medicaid billing procedures that resulted in an increase in Medicaid match revenue, the local health department was able to re-direct funds to necessary departmental strategic priorities that benefit the health of the local community. |
